When you have a child, just learning to toddle about, you never try to get them to jump rope. They aren’t where they need to be in order...

In order to be a good listener, you have to listen with all your attention. That means planning to listen. Distractions hinder hearing....

The Denier—this listener DENIES your reality and says things like “You’re exaggerating, It wasn’t that bad.” They try to convince you...